SHIPPING POLICY

We ship only within INDIA.

SHIPPING & HANDLING CHARGES

To see the shipping price of your chosen products(s), simply select the product you wish to place the order in the shopping cart and it will give you the approximate Shipping Price!

*All prices shown on Estimate shipping / Postage calculator are in Indian Rupees (INR).

You can get an approximate price for shipping to a particular location after adding your desired products to your shopping cart.

DELIVERY

We will ship your order within nine business days from the day after the payment for your order is confirmed. Orders are shipped by India Post /Express Mail Service (EMS) (with some exceptions). The order should arrive at its destination as per the transit time for the chosen mode of the shipment.

Notification of book shipment on Book Order tracking page
We will post “Shipping details” on the Book Order Tracking page once the shipment has been handed over to India Post/ EMS.

INFORMATION REGARDING CONTACTING SHIPMENT COURIERS

India Post / EMS

Example of the Contact (Tracking) Number: CP 123456789 IN /EE 123456789 IN

SHIPPING TIME

We strive to ship all orders within nine days (counted from the day after the order was placed), but this may occasionally be exceeded due to a high number of orders.

*Please note, if you have custom ordered book(s), your shipment date will be settled between you and a customer service representative.

SHIPPING AND HANDLING CHARGES

*Shipping and handling charges are set based on the total amount of ordered products(s) and those charges include the Express Mail Service (EMS) postage fees, etc.

*In the event that a customer refuses to accept the delivery of an order, or if an order is returned to us after the retention period at the post office has passed after failed delivery attempts, we cannot provide any sort of refund.

RETURNS AND EXCHANGES

*To be eligible to return and / or exchange products(s), customers must contact with information regarding the products(s) you wish to return within fourteen days of receipt of shipment by e-mail. We will only accept returns of products(s) that we have confirmed for return. Please ship the confirmed return book(s) back to us within seven days.

*We will not accept a request for a return and /or exchange if customers contact us after the fourteen-day period is over, or returns the books to us without prior notice.

In case of “Circumstances arising with SPIRITON”, we will accept the return / exchange from the customer if

(a) The product is different from what the customer ordered (wrong shipment).
(b) The product is defective.
(c) The product is damaged.

We will reimburse the customer for shipping costs incurred.

In the event of a return of multi volume product set, please include all the products in the set in the condition that it was delivered, when making the return. If any of the books are missing from the set, we will not be able to process your return.